Support

Trajeo

Support — Trajeo

Last updated: 2026-05-28

Contact

Email: alexandre-paul@outlook.com
Indicative response time: 48 business hours

FAQ

How does Trajeo work?

Trajeo is a digital logbook that lets you locally record your accompanied driving sessions (date, distance, duration, conditions, notes).

Is my data shared?

No. All data is stored exclusively on your iPhone (SwiftData). Trajeo does not contact any server and does not transmit anything to third parties.

How do I delete all my data?

Uninstall the app from your iPhone. This permanently removes all local data.

How do I export my driving sessions?

Use the export feature (PDF or CSV) available in the app. The file is generated locally and shared via the iOS share sheet.

Does Trajeo replace the official learner's logbook?

No. Trajeo is a personal tracking tool. It does not replace the official learner's logbook or the administrative obligations associated with the French accompanied driving programme (AAC / supervised driving).

Is Trajeo affiliated with any driving school or with the French ONISR?

No. Trajeo is an independent application.

Common issues

The app does not open

Force-quit the app and restart your iPhone. If the problem persists, update iOS and the app via the App Store.

My data appears to be missing

Make sure you are signed in with the same Apple ID. Trajeo stores data locally; reinstalling removes data.

Unexpected behavior

Update iOS and the app. If the issue persists, contact support.

Reporting a bug

Email alexandre-paul@outlook.com with:

Your iOS version (Settings > General > About);
Your iPhone model;
The Trajeo version;
A description of the issue and reproduction steps if possible.

Feature requests

Any suggestion is welcome at alexandre-paul@outlook.com.

Privacy

See the PRIVACY_POLICY.md document for details on data handling.