Support: Puzzlo

Last updated: 2026-08-23

Contact

• Email: alexandre-paul@outlook.com
• Typical response time: 48 business hours

FAQ

What does Puzzlo do?

It's a shelf for your jigsaw puzzle collection: add a puzzle, mark it as in progress or completed, track missing pieces, note who you loaned it to and when it's due back, and search your collection by status, tag, or piece count.

Does my data sync between devices?

No. This version of Puzzlo stores everything locally on your device only. There is no iCloud sync or server backup, so your collection stays on the device where you entered it.

How does the free trial work?

Monthly and yearly Premium plans start with a 7-day free trial, clearly shown on the paywall with the exact renewal date and price before you confirm anything. The weekly plan has no free trial.

How do I restore my subscription?

From the paywall, tap "Restore Purchases" (available through the store button at the top of the subscription screen).

How do I cancel my subscription?

Open iPhone Settings, tap your name, then Subscriptions, and cancel Puzzlo Premium from there — cancelling through the app itself is not possible, this is how Apple subscriptions work.

What happens to my data if I uninstall the app?

Since everything is stored locally with no server backup, uninstalling the app permanently deletes your puzzle collection, photos, and loan history.