Support — Numo

Last updated: 2026-09-04

Contact

• Email: alexandre-paul@outlook.com
• Typical reply time: 48 working hours

FAQ

How do I add my first coin?

First create a collection from the home screen, then add a coin with its country, year, metal, condition and, if you like, a photo and an estimated value you enter yourself.

Is the free version limited?

Yes. The free version lets you manage one collection with up to fifty coins. Numo Premium (weekly, monthly, or yearly subscription) unlocks unlimited collections and coins, CSV export, advanced fields, and backup.

I bought the old lifetime unlock before the switch to subscription, what happens?

If you bought the old lifetime unlock before the migration to subscription, you keep your Premium unlock without interruption or any new payment.

Are the displayed values official quotations?

No. Numo is a cataloging tool: the values are the ones you enter yourself. The app does not connect to any numismatic pricing database and does not replace the opinion of a professional numismatist or auction house.

How do I export my collection?

From a collection, use the export function to generate a CSV summary file, shareable via the iOS share sheet.

How do I restore my subscription?

From the subscription screen, tap "Restore Purchases" — for example after reinstalling the app or on a new device.

How do I cancel my subscription?

Open iPhone Settings, tap your name, then Subscriptions, and cancel Numo Premium from that screen — cancelling from within the app itself is not possible, that is how Apple subscriptions work.

What happens to my data if I uninstall the app?

Since everything is stored locally with no account or server backup, uninstalling the app permanently deletes your collections, coins, and their photos.