Support — Kinésio

Last updated: 2026-08-14

Contact

• Email: alexandre-paul@outlook.com
• Typical response time: 48 business hours

FAQ

How do I add my first exercise?

During onboarding, or from the home screen via "Add my first exercise" / "Edit my program". Enter the exact name given by your physical therapist, the number of sets, repetitions or hold duration, rest time, and the side involved.

Repetitions or hold duration: how do I choose?

An exercise can only have one counting mode at a time: either a number of repetitions (e.g. "15 knee bends") or a hold duration in seconds (e.g. "30 seconds of plank"). Use whichever mode your physical therapist indicated on your prescription.

How does the guided session work?

Tap "Start session" from the home screen: each exercise automatically progresses through its sets and rest periods, with an on-screen countdown and a vibration at each transition. You can pause or skip at any time.

How do I delete an exercise?

Exercises are never permanently deleted, only archived (swipe left in "Edit my program" then "Archive"), to keep your adherence history consistent.

How does the PDF export for my therapist work?

From the Tracking tab (Premium), the app generates a summary of your adherence and pain feelings that you can share by email, AirDrop, or save to Files.

How do I cancel my Kinésio Plus subscription?

From iOS Settings > your name > Subscriptions.