Support
Kadenzo
Support - Kadenzo
Last updated: 2026-07-15
Contact
- Email: alexandre-paul@outlook.com
- Typical response time: 48 business hours
FAQ
What is Kadenzo?
Kadenzo is a GPS bike computer: live speed, distance and elevation, Bluetooth cadence and heart rate sensors, ride history and bike maintenance tracking.
How do I connect a Bluetooth sensor?
In Settings → Bluetooth sensors, start the search then tap the detected sensor. Compatible with any standard Bluetooth cadence or heart rate sensor (Wahoo, Garmin, Polar...).
What does Kadenzo Pro include?
Detailed progress charts: average speed, cadence and heart rate over time, average VAM, automatically categorized climbs, estimated power. GPS tracking, Bluetooth sensors, history, basic Stats and bike maintenance tracking stay free forever. The subscription is managed in your Apple account Settings.
How does power estimation work?
Kadenzo estimates your power from your speed, the route's elevation and your weight entered in Settings → Cyclist profile. This is a physics-based estimate, not a measurement from a dedicated power meter.
How does bike maintenance tracking work?
You set an interval in kilometers for each part (chain, tires, pads...). Kadenzo compares your total ride distance to the distance at the last service to estimate wear. Tap "Mark as serviced" after a replacement.
Is my data shared?
No. Your rides are stored on your device. Anonymous usage analytics (PostHog, hosted in the EU) contain no personal data and no GPS position.
How do I delete my data?
Uninstall the app: local data deletion is permanent. Check your iCloud backup if you had it enabled.
Report a bug
Email alexandre-paul@outlook.com with: iOS version, iPhone model, Kadenzo version and a description of the issue.
Feature request
Email alexandre-paul@outlook.com.
Privacy
See the privacy policy.
© 2026 Alexandre Paul