Support

Gulpo

Support — Gulpo

Last updated: 2026-05-28

Contact

Email: alexandre-paul@outlook.com
Indicative response time: 48 business hours

FAQ

How does Gulpo work?

Gulpo records your child's bottle feedings: first name, time, volume in ml, milk type, automatically synced via iCloud across your devices. A summary is available and can be shared at your initiative.

Is my data shared?

Your bottle entries are stored on your iPhone and synced with your private iCloud (Apple) to stay up to date across your devices. If you enable sharing with the other parent (Gulpo+), that data also becomes accessible to the person you invite. Pseudonymous usage metrics are sent to PostHog (hosted in the European Union) to improve app reliability — never your child's first name or your notes. Local data is protected by NSFileProtectionComplete (iOS encryption tied to device lock).

How do I delete all my data?

Delete your bottles individually, or uninstall the app to remove local data. The copy synced to your private iCloud is not automatically deleted by Apple — reinstalling Gulpo with the same Apple ID will restore it. To also delete it, go to iOS Settings > [your name] > iCloud > Manage Account Storage.

How do I share a summary?

Use the "Recap" feature: sharing goes through the iOS share sheet, at your initiative.

Does Gulpo request system permissions?

No system permission is required for core usage (no camera, photo, microphone or location access).

Medical disclaimer

Gulpo is not a medical device. The information displayed is indicative and does not replace the advice of a healthcare professional (pediatrician, doctor, midwife). In case of an emergency regarding your child, call your local emergency number (in France: 15 — SAMU).

Common issues

The app does not open

Force-quit it, restart your iPhone, update iOS and the app.

My data disappeared

Your bottles are normally synced via iCloud: check that you're signed in with the same Apple ID as your other device, and that iCloud has had time to sync (active network connection). If you uninstalled the app, uninstalling removes local data; it re-syncs from iCloud when you reinstall with the same Apple ID.

A summary cannot be generated

Check your app version and restart. If the issue persists, contact support.

Reporting a bug

Email alexandre-paul@outlook.com with: iOS version, iPhone model, Gulpo version and a description.

Feature requests

Email alexandre-paul@outlook.com.

Privacy

See PRIVACY_POLICY.md.