Support — Goldfall

Last updated: 2026-09-16

Contact

• Email: alexandrepaul06800@gmail.com
• Typical response time: 48 business hours

FAQ

What is Goldfall?

Goldfall is a single-player idle coin-pusher game: drop coins, build platforms, unlock the upgrade tree and go ever deeper. No account is needed.

How do I restore my purchases?

Open Settings → Restore purchases in the game, using the same Apple account as for the purchase. The Founder Pack, Starter Pack and coin skins are restored. Hourglasses are consumable purchases: once used, they cannot be restored.

I reinstalled the game or changed iPhone, is my progress lost?

No, if iCloud is enabled on your device with the same Apple account: a copy of your progress is saved in your private iCloud space and restored automatically at launch. Without iCloud, progress is stored only on the device and is erased when the app is uninstalled.

Are ads mandatory?

No. Rewarded videos are optional: you choose to watch them to get a bonus.

Does the slot machine cost real money?

No. The platform draw is paid only with coins earned in the game and pays out nothing that can be cashed.

How do I get a refund?

Purchases are managed by Apple: submit your request at https://reportaproblem.apple.com.

How do I turn off notifications?

In iOS Settings → Notifications → Goldfall.

Is my data sent anywhere?

The developer collects no personal data. See the privacy policy for details (iCloud, Game Center, Google AdMob).

Report a bug

Email alexandrepaul06800@gmail.com with: iOS version, iPhone model, Goldfall version and a description of the issue.