Support
Glacko
Support — Glacko
Last updated: 2026-05-28
Contact
- Email: alexandre-paul@outlook.com
- Indicative response time: 48 business hours
FAQ
How does Glacko work?
Glacko lets you keep an inventory of products in your freezer and fridge (name, category, freezing date, quantity, photo, notes).
Is my data shared?
No. All data stays on your iPhone (SwiftData). Glacko makes no network request.
How do I delete all my data?
Uninstall the app.
How do I export my data?
Use Glacko's share feature (CSV/JSON via the iOS share sheet).
Why does Glacko ask for camera / photo library access?
To photograph or import an image of your products. Optional.
Why does Glacko ask permission to send notifications?
For weekly local reminders. Optional.
Common issues
The app does not open
Restart your iPhone and update iOS and the app.
My data disappeared
Uninstalling deletes all data. Check your iOS iCloud Backup if it was enabled.
Notifications are not delivered
Check Settings > Notifications > Glacko.
Reporting a bug
Email alexandre-paul@outlook.com with: iOS version, iPhone model, Glacko version and a description.
Feature requests
Email alexandre-paul@outlook.com.
Privacy
See PRIVACY_POLICY.md.
© 2026 Alexandre Paul