Support

Sport Canicule

Support - Sport Canicule

Last updated: July 31, 2026

Contact

Email: alexandre-paul@outlook.com
Typical response time: 48 business hours

FAQ

What is Sport Canicule?

Sport Canicule helps you know when it's safe to run or cycle during hot weather periods, based on your declared athlete health profile (age, asthma, heart condition). The app shows safe time windows and calculates your hydration plan.

How does the subscription work?

Sport Canicule offers a monthly or yearly Premium subscription, with no hidden free trial. It is managed from Settings > your name > Subscriptions on your device.

Are the "safe" time windows a medical guarantee?

No. They are estimates based on public weather data and the information you declare. They do not replace the advice of a healthcare professional, particularly in case of asthma or a heart condition.

How do I delete my data?

Your profile and session history are stored only on your device. Uninstall the app to permanently erase all local data.

Does the app use my location?

Yes, only to fetch weather and air quality at your position, via the free Open-Meteo service. Your location is never stored on our servers.

Report a Bug

Email alexandre-paul@outlook.com with: iOS version, iPhone model, Sport Canicule version, and a description of the issue.

Feature Request

Email alexandre-paul@outlook.com.

Privacy

See the privacy policy.