Support

Runway

Support - Runway

Last updated: 2026-08-05

Contact

Email: alexandre-paul@outlook.com
Indicative response time: 48 business hours

FAQ

What is Runway?

Runway is a freelance budgeting app. It shows you how much more you need to earn this month to cover your fixed costs and tax reserve, and routes any surplus into savings envelopes automatically.

Is my data shared?

No. Your figures are stored on your device. Anonymous usage analytics (PostHog, hosted in the EU) contain no financial or personal data.

How do I delete my data?

Uninstall the app: deletion of local data is permanent. Check your iCloud backup if you had enabled it.

How do I cancel my subscription?

From Settings > your name > Subscriptions on your iPhone.

Report a bug

Email alexandre-paul@outlook.com with: iOS version, iPhone model, Runway version and a description of the issue.

Feature request

Email alexandre-paul@outlook.com.

Privacy

See the privacy policy.