Support — Canicule Bébé

Last updated: 2026-07-31

Contact

• Email: alexandre-paul@outlook.com
• Typical response time: 48 business hours

FAQ

How do I know if my child is safe from the heat?

On the home screen, the heat status appears once you've allowed location access, adjusted to your child's room if you've entered a room temperature.

Is indoor temperature measured automatically?

No, on purpose: no app can honestly know your bedroom's real temperature without a sensor. You enter it once (a draggable ruler, 2 seconds), and the app only projects its variation from the outdoor weather afterwards.

How do I add a second child or a second home?

From the Family tab, tap the add button next to the "Child" or "Home" title. The first child and first home are free; a second one requires Canicule Bébé Premium.

How does the pediatrician PDF export work?

From the Family tab (Premium), the app generates a summary of the last 14 days (temperature, hydration, naps, observed signs) that you can share by email, AirDrop, or save to Files.

How do I add the lock-screen widget?

Long-press your iPhone's lock screen, then tap "Customize" and select Canicule Bébé.

How do I cancel my Canicule Bébé Premium subscription?

From iOS Settings > your name > Subscriptions, or from the app (Settings > Go Premium).